Workshop request

{"greeting":"Hello. I can take a request, answer a common question or show the status of an existing ticket.","labels":{"request":"Leave a request","faq":"Common question","status":"Check status","repair":"I need a repair","measure":"I need a measure","custom":"Made to order","soon":"This week","next":"Next week","flex":"Whenever it works","table":"Table","chair":"Chair","cabinet":"Cabinet or carcass"},"prompts":{"service":"Which service do you need?","timing":"When works better?","item":"What is the item?","summary":"Check the request before “sending”. This demonstration does not send anything.","summaryTitle":"Draft request WK-214","faq":"In this example the workshop replies during working hours. A difficult case is handed to a person; the bot does not negotiate on its own.","status":"Request WK-198: the measure is agreed, the estimate is not ready yet. This is a preset example — you do not type a number.","staffTitle":"Card for the teammate","staffNote":"This is how the shift sees the request. No real names or phone numbers are used.","done":"The request exists only in this window. You can run the scenario again.","confirm":"Confirm locally","restart":"Start over"},"menu":[["request","Leave a request"],["faq","Common question"],["status","Check status"]],"services":[["repair","Repair"],["measure","Measure"],["custom","Made to order"]],"timings":[["soon","This week"],["next","Next week"],["flex","Whenever possible"]],"items":[["table","Table"],["chair","Chair"],["cabinet","Cabinet or carcass"]],"staffFields":[["Number","WK-214"],["Source","bot"],["Topic","request"],["Owner","shift coordinator"]],"onlineTelegram":"bot","onlineMax":"online"}